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Terms and Conditions
The terms and conditions for Just Battery Covers (justbatterycovers.com.au) are governed by Australian Consumer Law and focus on product suitability, liability limitations, and specific warranties. The core conditions require customers to ensure the covers are correctly sized and installed to maintain the inverter or battery manufacturer's warranty.
Product Specifications & Suitability
Customer Responsibility: It is the buyer's responsibility to check and order the correct item for their specific battery or inverter model.
Ventilation Requirements: The covers are specifically designed to allow sufficient space (generally at least 30mm) for proper cooling and airflow to prevent overheating, which is a key condition of most manufacturer's warranties.
Warranty Maintenance: Just Battery Covers advises customers to check with their specific inverter or battery manufacturer to confirm that adding a third-party cover will not void the original equipment warranty.
Warranty and Liability
Product Warranty: The covers come with a workmanship and materials warranty for a specified period (e.g., some similar covers offer 3 years).
Australian Consumer Law (ACL): Goods come with guarantees that cannot be excluded under the ACL, such as acceptable quality and fitness for purpose.
Exclusions: The company is not liable for damage or failure resulting from improper use, incorrect installation, or property damages caused by negligent use or defective goods.
Modifications: The warranty may be void if the goods have been altered or modified without prior written consent from the company.
Ordering, Shipping, and Returns
Order Finality: Once an order for a cover has been confirmed, it typically cannot be modified or canceled.
Shipping: Just Battery Covers uses reasonable efforts to meet shipping dates but is not liable for delays in shipments.
Returns Process: If a customer wishes to return a product, they must initiate the returns procedure after receiving the item. The item may need to be in an unused, re-sellable condition for a refund, depending on the reason for the return.
Proof of Purchase: Customers should retain their receipt or bank statement as proof of purchase for any warranty or return claims.
For complete and definitive terms, customers should always refer directly to the official Terms & Conditions page on the company's website.
Return and Refund Policy
Just Battery Covers' return and refund policy requires items to be returned in unused condition within a specific timeframe, with the customer covering return shipping costs and potentially incurring a restocking fee, unless the product is faulty under Australian Consumer Law guarantees. The specific details should be confirmed directly with the company.
Returns for Change of Mind
Condition of Item: All returned products must be in perfect, unused condition and complete with original packaging. Returns for damaged or incomplete products are generally not allowed.
Timeframe: You need to notify the company as soon as possible, and no later than 7 days after receiving the item, if you wish to return a standard cover.
Return Shipping: The customer is responsible for all shipping costs related to a change of mind return. It is recommended to use registered or trackable post as the company is not responsible for items lost in transit.
Restocking Fee: For retail sales returned after the 7-day notification period, a $60 per cover restocking fee may apply.
Refunds
Standard Covers: The cost of the cover (minus applicable fees) will be reimbursed once the returned item has been received and inspected.
Custom-Made Products: Returns on custom-made products are not allowed. Customers should verify all dimensions before ordering a custom size.
Faulty Products: Under Australian Consumer Law, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. The company will handle these claims according to their warranty process.
For any specific inquiries or to initiate a return, customers should contact Just Battery Covers directly via the contact details provided on their Official Website.
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